Consumer Forum Mein Complaint Kab Karein?
Consumer Protection Act, 2019 ke under aap complaint file kar sakte hain agar:
- Aapko defective product mila (mobile, fridge, car, ghar)
- Service mein kami rahi (hospital, builder, insurance, bank, airline)
- Aapko cheat kiya gaya (fake advertisements, wrong MRP)
- Online shopping mein fraud ya wrong product mila
Consumer Forum Ka Jurisdiction (Kitni Rakam Par Kahan File Karein)
Online Complaint — E-Daakhil Portal
- Open: edaakhil.nic.in
- Register karein > "File a Complaint" select karein
- Complaint details, opposite party info, relief sought bharen
- Documents upload karein (bills, receipts, correspondence)
- Court fee pay karein (online)
- Case number aayega — status track kar sakte hain
Documents Required for Consumer Complaint
- Purchase Bill / Invoice / Receipt
- Product/Service warranty card (if any)
- Complaint letters already sent to company (if any)
- Photos of defective product
- Email/WhatsApp conversation screenshots
- Aadhaar Card of complainant
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