SaaS Churn Rate Calculator 2026 — Calculate Monthly & Annual Churn + MRR Impact
What is SaaS Churn Rate? SaaS Churn Rate is the percentage of customers or revenue lost during a specific period. It is one of the most critical metrics for any SaaS business — high churn directly kills growth. In 2026, Indian SaaS startups (60,000+) must track both Customer Churn and Net Revenue Retention (NRR) to stay healthy. SaaS Churn Rate Calculator 📉 SaaS Churn Rate Calculator Customers at Start of Period Customers Lost During Period Monthly Recurring Revenue (MRR) Start (String.fromCharCode(36)) MRR Lost from Cancellations (String.fromCharCode(36)) MRR from Expansions/Upsells (String.fromCharCode(36)) Customer Churn Rate Annual Churn (Projected) Gross MRR Churn Net Revenue Retention (NRR) 2026 SaaS Churn Benchmarks World-Class (Netflix/Slack level): Monthly churn < 1%, NRR > 120% SMB SaaS (Healthy): Monthly churn 3-5%, NRR 100-110% Mid-Market: Monthly churn 1.5-3%, NRR 110-130% Danger Zone: Monthly churn > 8% ...